Skip to content

Advisory and logistics services across Syria

Your trusted point of contact in Damascus

Official paperwork, transportation, accommodation, catering, logistics and more, arranged by one team that knows the country. Tell us what you need; we find who can do it and follow it through.

  • Clear expectations
  • Respect for time
  • One point of contact
A traveler with a backpack looking up at the departures board in an airportA catered buffet at an event: platters of savory dishes, pastries and fruit, with a server arranging plates
KhadamatComOne point of contact

Damascus, Syria

  • Official setup and government processes
  • Transportation
  • Accommodation
  • Tourism and guidance
  • Catering and hospitality
  • Logistics
  • Field sites and staff campuses
  • Facility management
  • Security solutions
  • Airport services
  • Public services
  • Legal affairs
  • Workforce solutions

About the company

To shorten the path between people coming to Syria and what they need, with accurate information and steady follow-up.

KhadamatCom is a Syrian company based in Damascus, serving both individuals and companies across Syria.

It provides advisory services to organizations, events and entities looking to enter the Syrian market, starting with a clear assessment and description of the current situation in Syria.

Its services include, but are not limited to, catering, transportation, accommodation, security, public services, travel management, logistics and legal affairs.

Its idea rests on acting as an intermediary: the client brings a need, and the company finds the authority, person or business that can meet it.

Anyone traveling to a country whose procedures are unfamiliar to them, or returning to their homeland after a long absence, needs someone to guide them along the right path. Whoever knows the routes, the offices and the people spares others a great deal of time and the burden of asking. This is precisely what KhadamatCom seeks to offer its clients: the local who is asked and answers, who is entrusted with a task and sees it through to the very end.

A hotel room ready for a guest, with a kettle, two cups and a bottle of water on the bedside table
  1. Client’s need
  2. KhadamatCom
  3. Relevant authority, person, or business
13services under one roof
14governorates we can reach
1point of contact for everything

Who we work for

  • Syrian expatriates

    During visits, an expatriate may need to get a passport issued, register a business, or follow up another transaction, and often has neither the time nor the knowledge of procedures as they stand today. We handle the follow-up for them if they wish, or explain the route so they can take it themselves.

    Our services
  • Foreign companies

    A company that works with the Syrian market, or is thinking of doing so, needs a local partner who can arrange cars, housing and hotels for its delegations, organize food for its meetings, and point it to the procedures it needs and to whom to approach. We also support its sites and staff in any governorate, not only in Damascus.

    Our services

Services

Our services

Pick a service to see what we do and how we do it.

Official setup and government processes

We follow up transactions with the relevant authorities on the client’s behalf, and explain the steps required and their order before the client begins. Questions we are asked often: How do I get a document translated from any language, with the stamps it needs to be used outside Syria? What are the steps to register a business? If a matter falls outside our scope, we point the client to whoever handles it.

Start a request

Why KhadamatCom

An expatriate or a foreign company usually deals with many parties: a rental office here, a hotel there, a transaction at a government office, a food supplier for a single event. We bring these together with one party that knows the country and follows up on the client’s behalf, so they do not have to keep asking where to begin.

Without KhadamatCom

Four parties, four phone numbers, four things to chase.

With KhadamatCom

One call. We coordinate the rental office, the hotel, the government office and the food supplier for you.

How we work

How we work with you

The relationship begins with a simple question: what do you need, when, and within what limits? Then we lay out the available options as they are, with their advantages and drawbacks, and agree with you on what you choose.

After that we carry it out and follow up, and stay in touch with you until the service is finished. If a problem comes up along the way, you hear about it from us before you find it yourself.

  1. Understand the request
  2. Present the options
  3. Agree the approach
  4. Carry out and follow up

How we see our work

  • Clear expectations
  • Respect for time
  • One point of contact

We start by being clear with the client from the first question. We say what we can offer and what we cannot, roughly how long it will take, and which papers they need to prepare. A client who knows what to expect can decide with confidence.

We treat time as part of the service. If we agree on a date for a reply or a delivery, we keep to it, and if something is delayed by a party outside our control, we tell the client as it happens. When several parties are involved in one matter, such as paperwork that passes through more than one office or an event with more than one supplier, we are the client’s single point of contact.

Examples of what people bring to us:

Questions we answer

  • What is the procedure for getting a passport?
  • How do I register a business?
  • Should I rent a car for getting around the country, or do I need one to travel out of it?
  • Where do I stay during my visit, and how do I book a hotel?
  • I am organizing a meeting for a visiting delegation. Who takes care of food and refreshments?
  • I want to take a tourist trip. Which companies should I deal with?

KhadamatComBring us your question. We will show you the route, or walk it for you.

Contact us

Start a request

Tell us what you need and when. We reply with the options, the timing and the papers to prepare.